D2 Custom – Privacy Policy

Last Updated: January 6, 2026

D2 Custom is owned and operated by D2 IT Solutions LLC. In this policy, "we," "us," and "our" refer to D2 IT Solutions LLC. We are committed to protecting your personal information and your right to privacy.

1. Information We Collect

We collect information through two primary channels: our website and our professional FFL services.

A. Website & Device Information When you visit https://d2custom.com, we automatically collect "Device Information," including:

• IP address, web browser type, and time zone.

• Cookies used to personalize your experience.

• Information on how you interact with the site (pages viewed, referral sources).

B. FFL & Personal Identification Information To fulfill firearm transfers and background checks, we must collect sensitive personal data as required by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF):

• Contact Info: Name, address, phone number, and email.

• Identity Verification: Copies or details from your North Carolina Driver’s License and CCW permit.

• Federal Forms: Information provided on ATF Form 4473 (including Social Security Numbers if voluntarily provided for NICS).

2. How We Use Your Information

We use the collected information to:

• Process and document firearm transfers in compliance with Federal and North Carolina law.

• Communicate regarding the status of your "transfer" and schedule appointments.

• Maintain our "Bound Book" (Acquisition and Disposition records).

• Protect our website from abuse and analyze usage statistics.

3. Mobile Information & SMS Compliance

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We only use your phone number to communicate regarding specific business transactions or appointments.

4. Information Sharing & Disclosure

We do not sell your data. We only share information in the following circumstances:

• Legal Compliance: We will disclose information to the ATF, FBI (NICS), or local law enforcement when required by law, subpoena, or during a standard FFL inspection.

• Service Providers: We may use third-party tools to host our website or manage business emails, provided they adhere to strict confidentiality standards.

5. Data Retention & FFL Requirements

Under standard data privacy rules (like GDPR), individuals often have the "right to erasure." However, as a Federal Firearms Licensee, D2 IT Solutions LLC is legally required by 27 CFR § 478.129 to retain firearm transaction records (Form 4473 and Bound Book entries) for the duration of the business's existence. We cannot delete these records upon request until the legal retention period has expired.

6. Information Security

We secure the information you provide in a controlled, secure environment. Sensitive physical documents (like Form 4473s) are stored in accordance with FFL security standards to prevent unauthorized access, use, or disclosure. While we take every reasonable precaution, no transmission over the internet or wireless network is 100% secure.

7. Your Rights

Depending on your location, you may have rights regarding your data, including the right to access, correct, or restrict certain processing. If you wish to exercise these rights, please contact us at the address below. We will fulfill these requests to the extent that they do not conflict with our federal record-keeping obligations.

8. Links to Other Sites

Our website may contain links to other sites (e.g., manufacturers, tracking links). We are not responsible for the privacy practices of those third-party websites.

Contact Information If you have questions about this policy or how your data is handled, please reach out:

• Entity: D2 IT Solutions LLC (DBA D2 Custom)

• Email: info@d2custom.com

• Phone: (704) 453-5272

This policy is subject to change. Any updates will be posted here with an updated "Last Updated" date.